Terms and Conditions

Welcome to the Safeway Quick Lube & Auto Center website. These terms and conditions outline the rules and regulations for using our website at https://safewayquicklube.com/ and our physical auto repair shop in Pontiac, Michigan. By accessing this website or utilizing our services, we assume you accept these terms and conditions in full. Please do not continue to use our services if you don’t agree to all the terms stated on this page.

1. Service Estimates and Authorizations

We pride ourselves on transparent pricing and honest communication. Our team will provide a detailed estimate for any auto repair or maintenance service before we begin work. You must approve all work and associated costs prior to our mechanics starting any repairs on your vehicle. We reserve the right to revise estimates if our technicians discover hidden damage or require additional parts during the repair process. We’ll always contact you for authorization before proceeding with any additional work.

2. Payment Terms

Payment is due in full upon completion of your vehicle’s service unless we have made prior arrangements. We accept cash, major credit cards, and debit cards. You agree to pay for all authorized parts, labor, and applicable taxes. Vehicles will remain on our premises until the balance is paid in full.

3. Parts and Warranties

We use high-quality replacement parts for all our auto repairs and oil changes. Parts provided by Safeway Quick Lube & Auto Center typically carry a manufacturer’s warranty. We’ll gladly provide specific warranty details for the parts used in your service upon request. We don’t warranty customer-supplied parts or any damage caused by the failure of those parts.

4. Limitation of Liability

Safeway Quick Lube & Auto Center acts with the utmost care when handling your vehicle. However, we aren’t liable for loss or damage to your vehicle or articles left inside the vehicle in the case of fire, theft, or circumstances beyond our control. Please remove all valuable items from your car before dropping it off for service. We are not responsible for delays caused by the unavailability of parts or delays in parts shipping.

5. User Responsibilities

You agree to provide accurate and complete information regarding your vehicle’s history, current symptoms, and known issues. Providing complete details helps our mechanics diagnose problems accurately and safely. You’re also responsible for picking up your vehicle promptly once we notify you that the services are complete.

6. Changes to Terms

We reserve the right to modify or replace these Terms and Conditions at any time. We’ll post the updated terms on this page, and your continued use of our website or services after any changes constitutes your acceptance of the new terms.

7. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us directly. Our team is always happy to help.

  • Phone: (248) 451-0776
  • Address: 711 Baldwin Ave, Pontiac, MI 48342
  • Website: https://safewayquicklube.com/